The Muso Group (hereinafter referred to as “our company”) has established the following privacy policy (hereinafter referred to as “this policy”) regarding the handling of users’ personal information in the services provided on this website, www.musogrp.com (hereinafter referred to as “this service”).
Article 1 (Personal Information)
“Personal information” refers to “personal information” as defined in the Personal Information Protection Act, including information about a living individual that can identify a specific individual based on their name, date of birth, address, telephone number, contact information, and other descriptions contained in such information, as well as information that can identify a specific individual from such information alone (personal identification information), such as data related to appearance, fingerprints, voiceprints, and health insurance card number.
Article 2 (Method of Collection of Personal Information)
When users register for service, our company may ask for personal information such as their name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number. We may also collect transaction records and payment information, including personal information, between users and our partners and other parties from our partners (including information providers, advertisers, ad recipients, etc.; hereinafter referred to as “Partners”).
Article 3 (Purposes of Collection and Use of Personal Information)
Our purposes for collecting and using personal information are as follows:
To provide and operate our services
To respond to user inquiries (including identity verification)
To send emails about new features, updates, campaigns, etc. for the services users are using, as well as information about other services provided by our company
To contact users as necessary, such as for maintenance and important notices
To identify and deny use to users who have violated our terms of use or who attempt to use our services for fraudulent or improper purposes
To allow users to view, change, or delete their own registered information and view usage status
To bill users for paid services
For purposes incidental to the above purposes of use
Article 4 (Changes to Purposes of Use)
We will change the purpose of use of personal information only if it is reasonably determined that the new purpose is related to the previous purpose.
If the purpose of use is changed, we will notify users of the changed purpose using our designated method or publish it on this website.
Article 5 (Provision of Personal Information to Third Parties)
We will not provide personal information to third parties without the user’s prior consent, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Act or other laws and regulations.
When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the individual’s consent.
When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the individual’s consent.
When it is necessary to cooperate with a national or local government agency, or a person commissioned by them, in carrying out duties prescribed by law, and obtaining the individual’s consent would be likely to hinder the performance of such duties.
When the following matters have been notified or announced in advance and our company has filed a notification with the Personal Information Protection Commission:
The purpose of use includes provision to a third party.
Items of data to be provided to a third party.
Means or method of provision to a third party.
To cease providing personal information to a third party at the individual’s request.
Method of accepting the individual’s request.
Notwithstanding the provisions of the preceding paragraph, the recipient of such information will not be considered a third party in the following cases.
When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
When personal information is provided in connection with a business succession due to a merger or other reason.
When personal information is jointly used with a specific party, we will notify the individual in advance or make it readily available to them of this fact, the items of personal information to be jointly used, the scope of parties jointly using the information, the purpose of use by the parties, and the name or designation of the person responsible for managing the personal information.
Article 6 (Disclosure of Personal Information)
When an individual requests disclosure of their personal information, we will disclose it to them without delay. However, if disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify that individual without delay.
When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party.
When there is a risk of significant interference with the proper performance of our business.
When it would violate other laws and regulations.
Notwithstanding the provisions of the preceding paragraph, we will not disclose information other than personal information, such as profile information and characteristic information, as a general rule.
Article 7 (Correction and Deletion of Personal Information)
If a user’s personal information held by our company is incorrect, the user may request that we correct, add, or delete (hereinafter referred to as “Correction, etc.”) that personal information in accordance with the procedures established by our company.
If our company receives a request from a user as set forth in the preceding paragraph and determines that it is necessary to comply with the request, we will correct, etc. the personal information without delay.
If our company makes a Correction, etc. pursuant to the provisions of the preceding paragraph, or decides not to make a Correction, etc., we will notify the user without delay.
Article 8 (Suspension of Use, etc. of Personal Information)
If a user requests that we suspend or delete (hereinafter referred to as “Suspension of Use, etc.”) their personal information because it is being handled beyond the scope of the intended use or because it was obtained by fraudulent means, we will conduct the necessary investigation without delay.
If we determine that it is necessary to comply with the request based on the results of the investigation set forth in the preceding paragraph, we will suspend, etc. the use of the personal information without delay.
If we suspend or otherwise suspend use pursuant to the provisions of the preceding paragraph, or if we decide not to suspend or suspend use, we will notify the user without delay.
Notwithstanding the preceding two paragraphs, if suspending or suspending use would be costly or otherwise difficult, and alternative measures necessary to protect the user’s rights and interests are available, we will take such alternative measures.
Article 9 (Changes to Privacy Policy)
The contents of this Policy may be changed without notice to the user, except as otherwise specified by law or otherwise in this Policy.
Except as otherwise specified by the Company, the revised Privacy Policy will take effect upon posting on this website.
Article 10 (Contact Information)
For inquiries regarding this Policy, please contact the following:
The Muso Group, Inc.
Tel: 469-750-1160
Email: privacy@musogrp.com
Last Updated: October 13, 2025

